1. Introduction

At Interior Home Decor Furniture LLC, we strive to ensure our customers are completely satisfied with their purchases. If you are not satisfied with your purchase, our Return and Cancellation Policy outlines the process for returning items and canceling orders.

2. Returns

Eligibility for Returns:

• Items must be returned within 14 days of delivery.
• Items must be in their original condition, unused, unwashed, and with all original tags and packaging intact.
• Custom-made or personalized items are not eligible for returns unless they are defective or damaged upon receipt.

Return Process:

Initiate a Return:

• Contact our customer service team at info@ihdf-llc.com or call +011 0000 1111 to initiate a return.
• Provide your order number, item(s) you wish to return, and the reason for the return.

Return Authorization:

• Once your return request is approved, you will receive a return authorization number and instructions on how to send the item(s) back to us.

Shipping the Return:

• Pack the item(s) securely in the original packaging.
• Include the return authorization number and a copy of the original invoice.
• Ship the item(s) to the address provided by our customer service team.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.

Inspection and Refund:

• Once we receive the returned item(s), we will inspect them to ensure they meet the return eligibility criteria.
• If approved, a refund will be processed to your original method of payment within 7-10 business days.

Non-Returnable Items:

• Gift cards
• Final sale items
• Custom-made or personalized items

3. Exchanges

• We do not offer direct exchanges. If you wish to exchange an item, please follow the return process to return the item for a refund and place a new order for the desired item.

4. Order Cancellations

Before Shipment:

• Orders can be canceled before they are shipped. To cancel an order, contact us immediately at info@ihdf-llc.com or call +011 0000 1111.
• If the order has not yet been processed and shipped, we will cancel it and issue a full refund.

After Shipment:

• If your order has already been shipped, you will need to follow the return process once you receive the item(s).

5. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately at info@ihdf-llc.com or call +011 0000 1111.
• Provide your order number, item(s) details, and photos of the damage or defect.
• We will arrange for a replacement or issue a refund, including return shipping costs, for damaged or defective items.

6. Contact Us

If you have any questions or need assistance with returns or cancellations, please contact our customer service team at:

• Email: info@ihdf-llc.com
• Address: Interior Home Décor Furniture LLC Dubai – UAE
• Phone Number: +011 0000 1111

By shopping with Interior Home Decor Furniture LLC, you acknowledge that you have read, understood, and agree to be bound by this Return and Cancellation Policy.